Terms & Conditions

Welcome to The Regal Ornate. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

• "Website" refers to The Regal Ornate's online store accessible via our domain.
• "Products" refers to the premium metal wall plates and related decor items we sell.
• "User", "you" or "your" refers to any individual who visits or uses our Website.
• "We", "us" or "our" refers to The Regal Ornate.

2. Use of the Website

• You must be at least 18 years old to place an order or create an account.
• You agree to provide accurate, current and complete information when creating an account or placing an order.
• You are responsible for safeguarding your account password and for all activities that occur under your account.
• You agree not to use the website for any unlawful, fraudulent or abusive purpose.

3. Products and Pricing

• All product descriptions, images and prices are provided in good faith but may be subject to errors or omissions.
• Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to correct errors and to change prices, offers and product availability without prior notice.
• Product colours and finishes may vary slightly from the images shown due to monitor settings and the handcrafted nature of our products.

4. Orders and Acceptance

• Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
• Order confirmation via email or WhatsApp does not guarantee fulfilment; we may contact you for additional information or to decline the order.
• Out-of-stock items will be communicated and may be cancelled or rescheduled based on your preference.

5. Shipping and Delivery

• We ship pan-India. Free shipping is available on orders above ₹999 unless stated otherwise.
• Estimated delivery times are indicative and may vary due to logistics partner schedules, holidays or force majeure events.
• Risk of loss passes to you upon delivery to the shipping address provided.

6. Cancellations

• You may cancel individual items or an entire order before it is shipped. See our Refund Policy for details.
• We reserve the right to cancel orders due to pricing errors, suspected fraud, product unavailability or other reasonable grounds.

7. Returns and Refunds

Our return and refund process is described in detail in our Refund Policy. Please review it before placing an order.

8. Intellectual Property

• All content on this website — including logos, product images, text, graphics and designs — is the property of The Regal Ornate and protected under Indian intellectual property laws.
• You may not copy, reproduce, distribute or use any content without our prior written consent.

9. User Conduct

• You agree not to upload, post or transmit any content that is unlawful, harmful, defamatory, obscene or infringes third-party rights.
• You agree not to attempt to gain unauthorised access to our systems, accounts or data.

10. Limitation of Liability

• To the maximum extent permitted by law, The Regal Ornate shall not be liable for any indirect, incidental, consequential or punitive damages arising out of your use of the website or products.
• Our total liability for any claim shall not exceed the amount you paid for the relevant product.

11. Third-Party Links

Our website may contain links to third-party websites such as Amazon India. We are not responsible for the content, policies or practices of these sites and access them at your own risk.

12. Governing Law and Dispute Resolution

• These Terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
• We encourage resolving disputes amicably through direct communication before pursuing legal remedies.

13. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms. Please review this page periodically.

14. Contact Us

For any questions about these Terms & Conditions, please contact us:

The Regal Ornate
Email: hello@theregalornate.com
Phone: +91 99999-99999